At Professional Ways, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.
1. Information We Collect
We may collect the following types of personal information:
- Name, email address, and phone number (via contact/quote forms)
- Company name and website URL
- Billing and payment information
- Website usage data via cookies and analytics tools
- Communication records such as emails and messages
2. How We Use Your Information
The information we collect is used to:
- Deliver and manage our services
- Respond to your inquiries and provide client support
- Process payments and send invoices
- Send service updates, project reports, or promotional communications (with your consent)
- Improve our website performance and user experience
3. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors interact with our site. You may disable cookies through your browser settings; however, some features of the website may not function properly without them.
4. Data Sharing and Third Parties
We do not sell or rent your personal information to third parties. We may share data with:
- Service providers such as payment processors, hosting providers, and analytics platforms
- Legal authorities if required by law
All third-party providers are required to maintain appropriate security measures and only process data as instructed.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by Swedish and EU law. Client project data is typically retained for 3 years after project completion.
6. GDPR Rights (EU/EEA Residents)
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right to access your personal data
- Right to correct inaccurate data
- Right to request deletion of your data
- Right to restrict or object to processing
- Right to data portability
To exercise any of these rights, please contact us directly.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
8. Contact
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Phone: +46 72 530 70 02
Website: professionalways.se
Address: Stockholm, Sweden